Question 1

What do I need to send for the Customized 3D Mini Photo Moon Lamp?

Accepted Answer

Add 0 to 1 photos, short text (optional) (optional) in Customize now on this page. Prefer WhatsApp? Choose "Help me on WhatsApp", order first and send your details to +91 88834 34740.

Question 2

Will I see the design before it is made?

Accepted Answer

Yes. We send a design preview on WhatsApp to the number you give at checkout and start making it only after you reply OK.

Question 3

How fast is delivery?

Accepted Answer

We make it in about 1 day, then ship it. We deliver across India after the making time: Tamil Nadu & Puducherry 1–3 days, Bengaluru & Karnataka 2–3 days, Kerala, Andhra Pradesh & Telangana 3–6 days, North and other states 5–8 days. Every parcel has a tracking link on WhatsApp. Same-day delivery is possible in Trichy and Sirkali on selected ready gifts. Free standard delivery above ₹499 (otherwise ₹79).

Question 4

Is there a discount for bulk orders?

Accepted Answer

Yes: 5+ pieces 5% off, 10+ pieces 8% off, 20+ pieces 10% off, 50+ pieces 12% off. The price drops automatically when you change the quantity.

Question 5

Can I send it as a surprise to someone else?

Accepted Answer

Yes. Enter their delivery address and your own WhatsApp number at checkout, so the preview and updates come to you, not to them.

Question 6

What if it arrives damaged or wrong?

Accepted Answer

Tell us within 7 days of delivery with a photo on WhatsApp. Defective, transit-damaged or wrongly personalised items are replaced or refunded, as in our return policy; we reply within 48 hours.

Customized 3D Mini Photo Moon Lamp - Personalized Lithophane Night Light Gift (5cm)