Question 1

What do I need to send for the MUSHA Personalized 13 Photo Wooden Wall Clock?

Accepted Answer

Add 13 photos, name to print (optional), your message (optional) in Customize now on this page. Prefer WhatsApp? Choose "Help me on WhatsApp", order first and send your details to +91 88834 34740.

Question 2

Will I see the design before it is made?

Accepted Answer

Yes. We send a design preview on WhatsApp to the number you give at checkout and start making it only after you reply OK.

Question 3

How fast is delivery?

Accepted Answer

We make it in about 1 day, then ship it. We deliver across India after the making time: Tamil Nadu & Puducherry 1–3 days, Bengaluru & Karnataka 2–3 days, Kerala, Andhra Pradesh & Telangana 3–6 days, North and other states 5–8 days. Every parcel has a tracking link on WhatsApp. Same-day delivery is possible in Trichy and Sirkali on selected ready gifts. Free standard delivery above ₹499 (otherwise ₹79).

Question 4

Is there a discount for bulk orders?

Accepted Answer

Yes: 5+ pieces 5% off, 10+ pieces 8% off, 20+ pieces 10% off, 50+ pieces 12% off. The price drops automatically when you change the quantity.

Question 5

Can I send it as a surprise to someone else?

Accepted Answer

Yes. Enter their delivery address and your own WhatsApp number at checkout, so the preview and updates come to you, not to them.

Question 6

What if it arrives damaged or wrong?

Accepted Answer

Tell us within 7 days of delivery with a photo on WhatsApp. Defective, transit-damaged or wrongly personalised items are replaced or refunded, as in our return policy; we reply within 48 hours.

MUSHA Personalized 13 Photo Wooden Wall Clock - 16 Inch